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Refund

Alan6
Interested
Posts: 2
Registered: ‎30-01-2019

Refund

Hi. I ended my sim only contract last year and I'm still waiting for a refund whilst still receiving a monthly e mail telling me "a payment won't be taken this month because blah blah". This seems to be the only way of contacting Plusnet without ringing them up.

Thanks. Alan.

1 REPLY 1
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,175
Thanks: 1,050
Fixes: 405
Registered: ‎01-01-2012

Re: Refund

I'm really sorry to hear this.

So we can investigate further can you PM us your mobile number or account number along with your full address and postcode?

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team