Refund Mobile Credit After Leaving
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Mobile
- :
- Re: Refund Mobile Credit After Leaving
Refund Mobile Credit After Leaving
27-06-2018 4:10 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Refund Mobile Credit After Leaving
27-06-2018 4:13 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi @pauby, thanks for getting in touch!
All of these refunds are processed automatically, so there's no need to get back in touch with us.
I'm sorry to hear that this is taking a little while to come through, but rest assured, the refund will be passed onto you if it is owed.
If you need anything else, feel free to send me a private message!
Thanks
-Oli
Re: Refund Mobile Credit After Leaving
27-06-2018 4:16 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Refund Mobile Credit After Leaving
27-06-2018 4:27 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Unfortunately I cannot give a specific time frame on this as each case is different.
If you have ported your number out before the 30 day notice period was complete, you won't receive any refund as the 30 days notice wasn't fulfilled.
If you waited until the end of the notice period, then your refund will be with you soon
Thanks
-Oli
Re: Refund Mobile Credit After Leaving
27-06-2018 9:30 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Don't hold your breath. I left Plusnet in February and have not yet received my refund.
Re: Refund Mobile Credit After Leaving
27-06-2018 9:59 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Mobile
- :
- Re: Refund Mobile Credit After Leaving