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Receiving texts abroad

FIXED
Digitalspirit
Hooked
Posts: 8
Thanks: 1
Registered: 13-12-2016

Receiving texts abroad

I received 2 texts from Barclays whilst in Hong Kong and upon return I can see on my account usage that I have been charged £1.80 for "sending" them, nowhere in the roaming charges does it mention a charge for receipt and I did not respond to them as I knew of outgoing charges, so why is it I am the one being billed outside my plan for receving them? Thanks.

1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 544
Thanks: 102
Fixes: 23
Registered: 25-11-2016

Re: Receiving texts abroad

Fix

Hi Digitalspirit,

I'm sorry to hear about this and I'd like to help. If you could send me a private message, I'll be able to look into this further for you.

- Rebeka Smiley

 Rebeka Preston
 Plusnet Help Team