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Quick question having joined plusnet mobile

schersmith
Hooked
Posts: 8
Thanks: 2
Registered: ‎12-04-2018

Quick question having joined plusnet mobile

With EE. Joined plsnet mobile online with PAC code and old number.

Got message that port will go ahead tomorrow 31st.

Question is do I get a new SIM (nothing arrived yet) or will I keep the existing SIM?

 

Thanks

Andy

2 REPLIES 2
Plusnet Help Team
Plusnet Help Team
Posts: 486
Thanks: 93
Fixes: 28
Registered: ‎24-04-2017

Re: Quick question having joined plusnet mobile

Hi @schersmith, I'm sorry that you've yet to receive your new SIM card and so we can look into this for your and find out what's going on please can you drop me a private message confirming:
- Your mobile number
- Your full name and if you're the account holder
- Your full address

 Ben Devine
 Plusnet Help Team
RobC
Pro
Posts: 864
Thanks: 142
Fixes: 2
Registered: ‎03-12-2016

Re: Quick question having joined plusnet mobile

@schersmith 

 

I would SERIOUSLY cancel that port via your old supplier at least until you have a working plusnet sim

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