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Quick question having joined plusnet mobile

schersmith
Dabbler
Posts: 17
Thanks: 4
Fixes: 1
Registered: ‎12-04-2018

Quick question having joined plusnet mobile

With EE. Joined plsnet mobile online with PAC code and old number.

Got message that port will go ahead tomorrow 31st.

Question is do I get a new SIM (nothing arrived yet) or will I keep the existing SIM?

 

Thanks

Andy

2 REPLIES 2
BD
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,359
Fixes: 86
Registered: ‎24-04-2017

Re: Quick question having joined plusnet mobile

Hi @schersmith, I'm sorry that you've yet to receive your new SIM card and so we can look into this for your and find out what's going on please can you drop me a private message confirming:
- Your mobile number
- Your full name and if you're the account holder
- Your full address

RobC
Pro
Posts: 1,126
Thanks: 158
Fixes: 3
Registered: ‎03-12-2016

Re: Quick question having joined plusnet mobile

@schersmith 

 

I would SERIOUSLY cancel that port via your old supplier at least until you have a working plusnet sim

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