Proof of usage required for Mobile Insurance
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Mobile
- :
- Re: Proof of usage required for Mobile Insurance
Proof of usage required for Mobile Insurance
13-02-2018 12:26 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
As part of initial setup of my mobile insurance cover, I have been asked to provide a proof of usage of my 'To-be-insured' mobile device with the registered phone number I have supplied them.
Can I get such a 'Proof of usage' Evidence/ Statement/ Bill from Plusnet which would mention my mobile device's IMEI & mobile number on the same document?
Thanks
PNMSU
Re: Proof of usage required for Mobile Insurance
13-02-2018 8:43 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Did you get the handset from us too pnmsimuser?
Re: Proof of usage required for Mobile Insurance
13-02-2018 8:51 AM - edited 13-02-2018 8:52 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I certainly got one of these from EE with a handset that wasn’t taken from them, so I don’t see why PN can’t provide it.
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Proof of usage required for Mobile Insurance
13-02-2018 11:12 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks for your response @MichaelWilliams
I have my own device, bought elsewhere and am on a 30 day rolling SIM only contract.
Re: Proof of usage required for Mobile Insurance
13-02-2018 11:16 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thank you @dvorak for your response.
I have my mobile device bought elsewhere (Not from PlusNet) and I am presuming PlusNet should have no issues issuing a Proof of Usage document for SIM only contracts.
Re: Proof of usage required for Mobile Insurance
15-02-2018 4:18 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Do you anticipate any problems here for Plusnet to provide me a Proof of Usage evidence (with Mobile Number & IMEI) having said that the Mobile device has not been purchased from Plusnet?
Thanks
PNMSU
Re: Proof of usage required for Mobile Insurance
16-02-2018 7:12 PM - edited 16-02-2018 7:13 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Unfortunately we'd be unable to provide a Proof of Usage document containing an IMEI number if the handset hasn't been issued by ourselves.
Apologies for any inconvenience caused.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Mobile
- :
- Re: Proof of usage required for Mobile Insurance