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Problem with voicemail

Newbie
Posts: 2
Registered: ‎09-04-2019

Problem with voicemail

Hi. I am trying to access voice mail however after dialling 555 I get a beep and the line cuts off. I then get a message saying call ended. Is there a problem with voicemail or is it my phone? I have a message which I am unable to access. Thank you.
4 REPLIES 4
Newbie
Posts: 5
Registered: ‎28-10-2007

Re: Problem with voicemail

 

I cant make or receive any calls and it has been like this for over an hour. I am currentky in central Glasgow but there aren't supposed to be any service issues. 

Plusnet Help Team
Plusnet Help Team
Posts: 1,212
Thanks: 235
Fixes: 52
Registered: ‎22-01-2018

Re: Problem with voicemail

Hello @ milnesy.

 

Some Plusnet Mobile customers may be experiencing problems making or receiving calls. We're working hard on a fix and will keep you updated here.

We are sorry for the inconvenience this is causing.

 

@Catinblack,

 

I am sorry to hear this and would like to look into this for you. Can you drop me PM with your mobile number and full name please.

 

 

If this post resolved your issue please click the 'This fixed my problem' button
 SammyM
 Plusnet Help Team
Newbie
Posts: 2
Registered: ‎09-04-2019

Re: Problem with voicemail

Hi. The problem is now resolved. Thank you
Plusnet Help Team
Plusnet Help Team
Posts: 1,212
Thanks: 235
Fixes: 52
Registered: ‎22-01-2018

Re: Problem with voicemail

Awe brilliant, Please get back to us if you have any further problems.

 

 

If this post resolved your issue please click the 'This fixed my problem' button
 SammyM
 Plusnet Help Team