Price increase on new 12mth contract

[#1]

Been with Plusnet a few years and just signed a new 12 month contract and then a week later they announce a price increase!.

Bit annoyed I wasn't made aware of this when I signed up again, as I wouldn't have agreed to a 12month deal.

Do they have a cooling off period? as I can get an even better deal with Voxi and they are not increasing their prices!!!

[#2]

12 months? Plusnet sim only is 30 days they don't do 12 months?

[#3]

They do if you were already on a 12 month deal

[#4]

Good morning  

PlusNet definitely do 12 months contracts as I'm on one and when I renew you have the choice to remain on a 12 month at a slightly better deal or change to a 30 deal

HD

[#5]

Thanks for getting in touch @Runmum78

I can confirm that you would be allowed to leave penalty-free if you'd signed a 12-month contract.

You'd need to call us on 500 from your mobile or 0800 079 1133 from any phone.

[#6]

Would I need to pay the remainder of my contract off though? as I only signed up for new contract 29/05/20.

Bad that new joiners are not subject to price increase!! 

[Runmum78]

Good morning  Runmum78

I would dial 500 from your PlusNet mobile

Press 1

Then press 3 you are thinking of leaving 

I am pretty sure they will do you a good deal

You must say that you are thinking of leaving because of the price rise because you can leave without paying a penalty

Please let us know the out come

HD 

[#8]

Hi if you took out a new 12 month contract you get 30 days cooling of 14 days on 1 month contract you could leave penelty Free