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Porting

JohnWhitehead
Interested
Posts: 2
Thanks: 1
Registered: ‎01-10-2021

Porting

Have ported from Giffgaff put my SIM eventually calls work but messaging is still using SIM card number
3 REPLIES 3
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 25,268
Thanks: 9,196
Fixes: 1,478
Registered: ‎21-04-2017

Re: Porting

Thanks for your post @JohnWhitehead and welcome to our Community Forums.

Really sorry for the delay.

If this is still an issue, could you private message me the following information so we can take a closer look? 

+Your mobile number

+Your full name

+Your full address

+Are you the account holder?

+Your date of birth

+Last 2 digits of your bank account number

+Last 2 digits of your bank sort code

When private messaging me, please include a link to this thread as our staff private messages go through a centralised system internally so I might not actually personally message you back. Although just a few of us monitor our Community Forums so there’s a good chance I’ll pick it up.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
JohnWhitehead
Interested
Posts: 2
Thanks: 1
Registered: ‎01-10-2021

Re: Porting

Sorted thank you
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 25,268
Thanks: 9,196
Fixes: 1,478
Registered: ‎21-04-2017

Re: Porting

Glad to hear that @JohnWhitehead 

No problem let me know if there's anything else you'd need help with

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team