Porting issues any update!
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Porting issues any update!
27-04-2022 9:44 PM
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I've had to buy another sim as I am away for the next 5 days and need to contact my family.
I'm not paying another penny to Plusnet untill this is resolved. Unfortunately I'm waiting for a third parts to send funds but haven't a clue when they will arrive!
Re: Porting issues any update!
28-04-2022 7:46 AM
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Re: Porting issues any update!
28-04-2022 8:33 AM - edited 28-04-2022 8:36 AM
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Hiya @thelank2000 and @Lee71,
I'm really sorry that this is still ongoing and I can absolutely understand how frustrating this must be.
Can you fully reboot the phone and if the issue is still ongoing, please can you PM the following;
- The ported number
- The temporary number we provided
- The SIM card number (this is the long number found on the back of the SIM)
- Full name
- A link to this thread.
Re: Porting issues any update!
28-04-2022 8:55 AM - edited 28-04-2022 8:56 AM
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I'm guessing I need to up my post count first
Re: Porting issues any update!
28-04-2022 8:59 AM
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Re: Porting issues any update!
28-04-2022 9:00 AM
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Re: Porting issues any update!
28-04-2022 9:05 AM
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Re: Porting issues any update!
28-04-2022 9:13 AM
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Hi @SammyM
I have now managed to DM looks like my last post took me over the limit required.
I have turned my phone off and on with no improvement.
Gareth
Re: Porting issues any update!
28-04-2022 10:39 AM
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Thanks for getting back to me Gareth and sending over them details. I have replied with the next steps and in the meantime while I am getting this sorted, please come back to me as I will be happy to help.
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