Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Porting issue. Should redo your t&c's.
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Mobile
- :
- Porting issue. Should redo your t&c's.
Porting issue. Should redo your t&c's.
04-01-2019 7:16 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I got 2 new lines from pn mobile and 2 ports where meant to happen yesterday. My Vodafone line was out of use all day whilst the talk mobile later in the afternoon. I called pn about 4 times yesterday where zero useful information was given. Kept being told both will complete 12 midnight. Guess what on Friday morning? No port and no inbound calls to the originating numbers. How do I expect people who I am not expecting to call me, call me?
Reading further posts it seems as though pn simply cannot handle the porting process due to volume. This shouldn't be at the cost of customers.
As I am within my 14days how do I move my numbers back to Vodafone and talkmobile?
PN know how to start 2019 off with a headache.
Reading further posts it seems as though pn simply cannot handle the porting process due to volume. This shouldn't be at the cost of customers.
As I am within my 14days how do I move my numbers back to Vodafone and talkmobile?
PN know how to start 2019 off with a headache.
Message 1 of 2
(532 Views)
1 REPLY 1
Re: Porting issue. Should redo your t&c's.
04-01-2019 2:54 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hello @Rocky4j,
I am very sorry to read about your recent experience with porting your numbers across to Plusnet mobile. Please accept my sincerest apologies for the frustration caused. I have now replied via your Twitter post.
Thank you.
Message 2 of 2
(497 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Mobile
- :
- Porting issue. Should redo your t&c's.