Thank you Rebecca, UPDATE
Three porting errors on each of the three accounts (two mobiles + BB&Landline are Plusnet).
Indicates porting is very hit and miss indeed.
Old Landline number failed to port upon joining Plusnet from SSE.
Plusnet said it might be retrievable in six months!
My old Asda mobile number failed to port 21 Aug, then took three
weeks to retrieve.
Fri 31 Aug my wife's I'phone went dead with no calls in or out.
Phoning her number was answered 3 times by a man annoyed at being told he had my wife's number.
He said he was on another network. He said he was expecting to receive a new number.
When asked what new number he read out my number *5059 not my wife's number *6116 which he
was then answering! This situation ceased after calling *6116 three times and *6116 later became
unobtainable.
It is clear from this that whoever ported away my wife's number had done so by finding her number at this
address instead of my number *5059 which was the correct porting target.
A very serious error as no authority existed to do this to my wife's phone and no notification given her
Plusnet intended to do so.
On 31 Aug *5059 at the same address was a porting target
Indeed on 30 Aug Plusnet email in reference to *5059 says....
"checked the status of your port in today and it is still pending.I will send a chaser email to the back
office team for you in hope to speed it up."
Unfortunately targeting the wrong number put my wife's phone out of action for five days and further
delayed porting to my phone once Plusnet realised something had gone wrong.
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The complaint to Plusnet remains unresolved and Plusnet deadlock letter issued..
