Port started Dec 26th still not complete. Help

[#1]

Hi jmdouglas2605,

I'm afraid I would need to speak to the account holder due to security reasons. If you could ask your daughter to contact us, we'll be more than happy to help.

- Rebeka 

[#2]

Hi @RebekaPreston,

My dad has told me to contact you so i'll send you a pm if thats ok.

[#3]

Hi screwball11,

Yes that's fine. If you could do that, I'll be able to go through security and access your account.

- Rebeka 

[#4]

'Magically', after contacting Rebeka via PM, my number has now transferred. Thanks, Rebeka!

[#5]

Mine is doing something although I have received a PAC code too which is weird

[#6]

Your lucky unfortunately Rebeka couldn't help me as the port is sitting with another department on their todo list.

[#7]

That's my number finally transferred over 

Port requested 25 Dec 2016.

Transferred number stopped working 29 Dec 2016.

Port complete 5 Jan 2017.

[#8]

Port sorted this evening thanks for all your help. 👍👍

[#9]

Success for me too yesterday afternoon Thursday, 5th January, when my number ported.  Port was requested 26th December.Thanks to Rebeka for her help in getting it kick-started with the engineers. Thanks to all of you too on Community for your messages.  It certainly helps to know you are not an isolated case!  Hope those of you who haven't been so lucky have not much longer to wait.