Poor Plusnet Mobile Service

[#1]

Mobile account showed £10 cap reached so paid £10 last weekend. Then phoned and added extra 250 mins to account. Operator said would add extra mins after 30 mins. Now showing £25 cap reached and no minutes left!!! Very very fed up with service provided!!!!!

Any recommendations about good sim only deals with good customer support?

[#2]

Hi @da9flipper,

I'm very sorry to hear about the issues you've encountered in trying to add a Bolt-On, this Certainly isn't what we expect. 

If you drop me or any of the other mobile staff a private message we'll be able to get this rectified for you.