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Plusnet roaming partner in Bologna Italy not permitting voice calls

NigelF
Newbie
Posts: 1
Registered: ‎17-03-2023

Plusnet roaming partner in Bologna Italy not permitting voice calls

I've just returned from travelling in Italy. In Bologna, the network that came up automatically as a roaming partner was I TIM, When using this service, I could use SMS and data services, but could not make or receive voice calls. This was the case in various locations around the city and at the airport so was not a fault with a particular cell. I tried to use other service providers, but none would accept me. Please can the team responsible sort this out for the benefit of others. Thanks.

1 REPLY 1
willcutforth
Plusnet Help Team
Plusnet Help Team
Posts: 1,489
Thanks: 554
Fixes: 97
Registered: ‎27-11-2020

Re: Plusnet roaming partner in Bologna Italy not permitting voice calls

Hey there @NigelF I hope you had a nice trip. Always wanted to go to Italy. Definitely on the bucket list.

 

I will pop this feedback over to our mobile team for you. Thanks for bringing it to our attention.

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team