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Plusnet not honouring argos sim only deal

curtains
Grafter
Posts: 25
Fixes: 1
Registered: 11-02-2016

Plusnet not honouring argos sim only deal

Yesterday I put my details in to the argos sim only deal and it said your application has been sent to Plusnet. Plusnet will now be in contact with you within the next 24 hours to complete your application. I then missed a call from you so they left a voicemail to say if I wanted to go ahead with ordering just give you a call. I've now phoned and you said they know nothing of the deal and was I sure it was plusnet that called me and that I should contact argos to get the deal.

http://www.argos.co.uk/static/ArgosPromo3/includeName/SIM-only-contracts.htm

Moderator's note by Mike (Mav): Two identical posts released from Spam Filter and one removed.

8 REPLIES
Colin_Maybe
Pro
Posts: 397
Thanks: 79
Fixes: 8
Registered: 17-12-2016

Re: Plusnet not honouring argos sim only deal

I don't know about the Argos deal but PN have just put a new deal up which may be better for you anyway:

 

1.5GB data, 500 minutes, Unlimited texts for just £6 a month.

 

https://www.plus.net/mobile/plans/sim-only/

Plusnet Help Team
Plusnet Help Team
Posts: 544
Thanks: 102
Fixes: 23
Registered: 25-11-2016

Re: Plusnet not honouring argos sim only deal

Hi curtains!

Thanks for getting in touch with us! 

I'm sorry for the confusion with ordering your SIM card! Providing the tariff is still available, we'll always process the plan you requested.

I'd be more than happy to help with this, so if you could send me a Private Message with the best time and contact number, I can arrange a call back for you from one of our friendly Sales Team. 

They'll have you signed up and good to go in no time!

- Rebeka 

 Rebeka Preston
 Plusnet Help Team
curtains
Grafter
Posts: 25
Fixes: 1
Registered: 11-02-2016

Re: Plusnet not honouring argos sim only deal

http://www.argos.co.uk/static/ArgosPromo3/includeName/SIM-only-contracts.htm

Could you tell me if the deal is still available from the argos website.

1gb Double data (2GB) for existing Plusnet customers

500 minutes.

1000 texts.

£5 a month.

I've phone you twice now after missing calls from you and both times they say they don't know about the offer.

Plusnet Help Team
Plusnet Help Team
Posts: 544
Thanks: 102
Fixes: 23
Registered: 25-11-2016

Re: Plusnet not honouring argos sim only deal

I have just queried this for you curtains, this deal is no longer available however, I have been advised that there are other cracking deals available that the Team can talk you through. 

Be sure to send me that PM, and I'll get that call back arranged for you. 

- Rebeka Smiley

 Rebeka Preston
 Plusnet Help Team
curtains
Grafter
Posts: 25
Fixes: 1
Registered: 11-02-2016

Re: Plusnet not honouring argos sim only deal

Shouldn't the deal be removed so it don't waste peoples time

Community Veteran
Posts: 6,256
Thanks: 432
Fixes: 39
Registered: 30-07-2007

Re: Plusnet not honouring argos sim only deal

@RebekaPreston maybe you should check again, because it's still available on the Argos website ?Huh

See attached screenshot taken a few moments ago

Colin_Maybe
Pro
Posts: 397
Thanks: 79
Fixes: 8
Registered: 17-12-2016

Re: Plusnet not honouring argos sim only deal

Surely you need to address that question to Argos?

Plusnet Help Team
Plusnet Help Team
Posts: 544
Thanks: 102
Fixes: 23
Registered: 25-11-2016

Re: Plusnet not honouring argos sim only deal

We appreciate you bringing this to our attention - I have raised this to the relevant department curtains, and it will certainly be reviewed as a priority. 

- Rebeka 

 Rebeka Preston
 Plusnet Help Team