Plusnet not honouring argos sim only deal

[#1]

Yesterday I put my details in to the argos sim only deal and it said your application has been sent to Plusnet. Plusnet will now be in contact with you within the next 24 hours to complete your application. I then missed a call from you so they left a voicemail to say if I wanted to go ahead with ordering just give you a call. I've now phoned and you said they know nothing of the deal and was I sure it was plusnet that called me and that I should contact argos to get the deal.

http://www.argos.co.uk/static/ArgosPromo3/includeName/SIM-only-contracts.htm

Moderator's note by Mike (Mav): Two identical posts released from Spam Filter and one removed.

[#2]

I don't know about the Argos deal but PN have just put a new deal up which may be better for you anyway:

1.5GB data, 500 minutes, Unlimited texts for just £6 a month.

https://www.plus.net/mobile/plans/sim-only/

[#3]

Hi curtains!

Thanks for getting in touch with us! 

I'm sorry for the confusion with ordering your SIM card! Providing the tariff is still available, we'll always process the plan you requested.

I'd be more than happy to help with this, so if you could send me a Private Message with the best time and contact number, I can arrange a call back for you from one of our friendly Sales Team. 

They'll have you signed up and good to go in no time!

- Rebeka 

[#4]

http://www.argos.co.uk/static/ArgosPromo3/includeName/SIM-only-contracts.htm

Could you tell me if the deal is still available from the argos website.

1gb Double data (2GB) for existing Plusnet customers

500 minutes.

1000 texts.

£5 a month.

I've phone you twice now after missing calls from you and both times they say they don't know about the offer.

[#5]

I have just queried this for you curtains, this deal is no longer available however, I have been advised that there are other cracking deals available that the Team can talk you through. 

Be sure to send me that PM, and I'll get that call back arranged for you. 

- Rebeka 

[#6]

Shouldn't the deal be removed so it don't waste peoples time

[#7]

@RebekaPreston maybe you should check again, because it's still available on the Argos website ?

See attached screenshot taken a few moments ago

[#8]

Surely you need to address that question to Argos?

[#9]

We appreciate you bringing this to our attention - I have raised this to the relevant department curtains, and it will certainly be reviewed as a priority. 

- Rebeka