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Plusnet mobile down?

Highlighted
Newbie
Posts: 4
Thanks: 1
Registered: ‎24-03-2020

Plusnet mobile down?

Plusnet mobile seems to be down... totally down for calls. Data really slow... 

Plusnet, can you contact me to take details and resolve?

 

Thanks

26 REPLIES 26
Highlighted
Newbie
Posts: 1
Registered: ‎11-12-2018

Re: Plusnet mobile down?

I cant make calls either in Glasgow G42 postcode. Just 3 beeps and then nothing. I've tried turning airplane mode off/onn, reset phone and network settings but still the same. Any help please?

 

Thanks.

Highlighted
Newbie
Posts: 4
Thanks: 1
Registered: ‎24-03-2020

Re: Plusnet mobile down?

We're G41... Plusnet can you look in to please and provide an update on service in this area?

txt works... calls in and out don't... basic data...

 

Thanks

Highlighted
Newbie
Posts: 2
Registered: ‎16-10-2017

Re: Plusnet mobile down?

Same in Edinburgh, since at least 7:30 this am.

Highlighted
Newbie
Posts: 2
Registered: 4 weeks ago

Re: Plusnet mobile down?

Same here HR9 herefordshire - have called the helpdesk - eventually got through to be told Plusnet have an issue they are trying to resolve. I'm a new customer and this seems to be a common theme on forums. Can anyone confirm if Plusnet are a reliable provider, if not I need to change as I rely on my phone.

Apparently they won't let you know if it's back either ! how bad is that !

 

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Newbie
Posts: 2
Thanks: 1
Registered: 4 weeks ago

Re: Plusnet mobile down?

I can't make calls so service down in Bushey & Stevenage area. No information on plusnet service status page also they switch off chat option from customer service.

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Pro
Posts: 1,341
Thanks: 165
Fixes: 1
Registered: ‎04-06-2009

Re: Plusnet mobile down?

Couldn't make calls in Lincolnshire around 7.30 this morning just kept dropping out before the ring tone.

I'm signed up to EE alerts and often get a message saying there are problems in my area tho' in reality I rarely am affected but nothing from them this morning so not sure if they can't get through or not.

Highlighted
Newbie
Posts: 1
Registered: 4 weeks ago

Re: Plusnet mobile down?

Two of my mobiles (140 miles apart) will do text and 4g but NO voice calls as of this morning, plusnets on line chat not on either, can you let me know why, one is in Nottingham, one in North Yorkshire
Highlighted
Dabbler
Posts: 23
Thanks: 5
Registered: ‎01-10-2007

Re: Plusnet mobile down?

Three plusnet mobile accounts in our family. None of them will make or recieve calls. Been going on since before 8am. In the south west of UK. Thank goodness for dual sim phones...

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Pro
Posts: 3,095
Thanks: 153
Fixes: 8
Registered: ‎01-06-2010

Re: Plusnet mobile down?

Plusnet Staff,

same here unable to make calls, internet and texts.

I really very angry unable to make urgently calls

Highlighted
Newbie
Posts: 2
Registered: 4 weeks ago

Re: Plusnet mobile down?

I'm not able to make or receive any calls at the moment on plusnet mobile. Text messages are ok. I'm in Nottingham.
Highlighted
Newbie
Posts: 2
Registered: 4 weeks ago

Re: Plusnet mobile down?

Same in Letchworth unable to make or receive voice calls. Text and mobile data work but jumps between 4g, 3g and H+
Highlighted
Newbie
Posts: 1
Registered: 4 weeks ago

Re: Plusnet mobile down?

I am having same problem in Essex. Texts and data working but no incoming or outgoing calls. First time I've ever had this issue with PlusNet having been with them 1 year.

Highlighted
Newbie
Posts: 2
Registered: ‎25-08-2016

Re: Plusnet mobile down?

Unable to make calls or receive, bt248xq Northern Ireland. Plus net mobile.

Update plus.net come on....
Highlighted
Newbie
Posts: 1
Registered: 4 weeks ago

Re: Plusnet mobile down?

Same in Leeds, texts fine but cannot make or receive calls! 

never experienced this problem before!