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Plusnet mobile down?

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Pro
Posts: 3,099
Thanks: 153
Fixes: 8
Registered: ‎01-06-2010

Re: Plusnet mobile down?

FIXED for any outgoing calls:

 

A70: VoLTE calls enabled - no ringing out VoLTE calls disabled - ringing out

 

no ringing outno ringing outringing outringing out

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Newbie
Posts: 3
Registered: ‎17-06-2020

Re: Plusnet mobile down?

hi just found this page looks like lots of us have no phone, and no online chat to speak direct with plus net 

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Newbie
Posts: 2
Thanks: 1
Registered: ‎17-06-2020

Re: Plusnet mobile down?

This trick works

 

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Newbie
Posts: 3
Registered: ‎17-06-2020

Re: Plusnet mobile down?

has anybody managed to contact Plusnet to find out how long we are without been able to make calls. most annoying im sure im not the only person stuck at home working and  now frustrated. im in Huddersfield area it looks like its a large area thats down

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Pro
Posts: 3,099
Thanks: 153
Fixes: 8
Registered: ‎01-06-2010

Re: Plusnet mobile down?

@binalsej happy to help you and others who faced issues!

Moderator
Moderator
Posts: 29,786
Thanks: 3,107
Fixes: 471
Registered: ‎14-04-2007

Re: Plusnet mobile down?

https://downdetector.co.uk/status/ee-everything-everywhere/

Customer and Forum Moderator. Windows 10 Firefox 80.0.1 (64-bit)

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Newbie
Posts: 2
Registered: ‎17-06-2020

Re: Plusnet mobile down?

Looks like it's back up I'm able to make outgoing calls and incoming calls work. As of 11:00
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Newbie
Posts: 2
Registered: ‎17-06-2020

Re: Plusnet mobile down?

Yep, working for me too now in Nottingham.
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Newbie
Posts: 3
Registered: ‎17-06-2020

Re: Plusnet mobile down?

Great I'm working again . Grab a coffee and back to it then

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Grafter
Posts: 34
Thanks: 1
Registered: ‎26-02-2013

Re: Plusnet mobile down?

HR1 Hereford was also out. Both my wife and I have PN mobile and she had to ring the doctors to book an appointment. Had to use the land line in the end so will be asking PN to take the call off the bill otherwise its bye bye PN.

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Plusnet Help Team
Plusnet Help Team
Posts: 1,885
Thanks: 327
Fixes: 106
Registered: ‎26-03-2018

Re: Plusnet mobile down?

Hi @booji,

 

I'm sorry that you've had to make some calls from your landline due to your mobile service being down and for any inconvenience that this has caused. I've had a look into this now and have added my reply as a ticket on your landline/broadband account. This can be viewed here.

If this post resolved your issue please click the 'This fixed my problem' button
 Emily D
 Plusnet Help Team
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Grafter
Posts: 34
Thanks: 1
Registered: ‎26-02-2013

Re: Plusnet mobile down?

I expected to have to contact PN to deal with this but it seems you have done this for me. Thank you Emily. Very happy with the way you have dealt with this.