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Plusnet issues porting numbers

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,574
Thanks: 10,294
Fixes: 1,600
Registered: ‎21-04-2017

Re: Plusnet porting number issue

@webchuzz@Wildroverandy

Really sorry for the downtime. Appreciate the hassle of not having your number for some time. 

I would note though that this thread was created based on a known issue we had, but that has since been fixed a while ago. I've checked your ports and they're on track to complete today, but can take anytime up to midnight. 

There are a lot of cogs which need turning to complete a port as files need transferring from the previous providers.

If you're still having issues tomorrow, feel free to let me know but there's nothing to suggest your port won't complete today. 

Cheers

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
Wildroverandy
Aspiring Pro
Posts: 114
Thanks: 51
Registered: ‎26-11-2016

Re: Plusnet porting number issue

Thanks Gandalf, that’s very reassuring.

Andy
webchuzz
Dabbler
Posts: 10
Thanks: 5
Registered: ‎08-06-2016

Re: Plusnet porting number issue

Thanks for the reply, all I wanted was just a quick update to make sure things are on track, so this is appreciated.
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,574
Thanks: 10,294
Fixes: 1,600
Registered: ‎21-04-2017

Re: Plusnet porting number issue

Cool. No worries, I’ve asked our mods if we’re able to lock this thread, so it doesn’t cause unnecessary worry. Anyone wanting help can create a new thread though. Smiley

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
dvorak
Moderator
Moderator
Posts: 29,502
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Registered: ‎11-01-2008

Re: Plusnet porting number issue


Moderators Note


This topic has been locked as the major porting issue is now resolved.

If you have issues or questions about a port please start a new topic. 

Customer / Moderator
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If it fixed it click 'This fixed my problem'