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Plusnet issues porting numbers

Obiwan23
Hooked
Posts: 6
Thanks: 2
Registered: ‎28-04-2022

Re: Plusnet issues porting numbers

Thanks @Gandalf unfortunately I'm getting 'You do not have sufficient privileges for this resource or its parent to perform this action.' with a private message, I'll try via Facebook.

Alex
Community Veteran
Posts: 5,500
Thanks: 921
Fixes: 13
Registered: ‎05-04-2007

Re: Plusnet issues porting numbers

@Obiwan23

You have to had made a certain number of posts before you can PM people it seems. It looks to me it is at least 5 posts you need to make.
SammyM
Plusnet Help Team
Plusnet Help Team
Posts: 1,914
Thanks: 414
Fixes: 96
Registered: ‎22-01-2018

Re: Plusnet issues porting numbers

Hiya @Obiwan23

 

Can you try again now for me? 

If this post resolved your issue please click the 'This fixed my problem' button
 Sammy M - Sheffield Team
 Plusnet Help Team
Obiwan23
Hooked
Posts: 6
Thanks: 2
Registered: ‎28-04-2022

Re: Plusnet issues porting numbers

Hi @SammyM PMs still not working for me, I still get 'You do not have sufficient privileges for this resource or its parent to perform this action.'

 

SammyM
Plusnet Help Team
Plusnet Help Team
Posts: 1,914
Thanks: 414
Fixes: 96
Registered: ‎22-01-2018

Re: Plusnet issues porting numbers

Hmmm, I am really sorry @Obiwan23, can you DM/PM me on twitter or Facebook, with your details and your forum username. 

 

Once done, get back to me here and I will pick this up for you. Smiley

If this post resolved your issue please click the 'This fixed my problem' button
 Sammy M - Sheffield Team
 Plusnet Help Team
Obiwan23
Hooked
Posts: 6
Thanks: 2
Registered: ‎28-04-2022

Re: Plusnet issues porting numbers

Thanks @SammyM message now sent via https://www.facebook.com/plusnet page with as much details as I have to hand. 

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,577
Thanks: 10,300
Fixes: 1,600
Registered: ‎21-04-2017

Re: Plusnet issues porting numbers

Hey all,

At the risk of being wrong, this should hopefully be fixed for you now. Smiley

If your mobile doesn't work, can you try turning it off and on? Drop me a private message if you're still having issues. 

Really sorry once again for the hassle caused. 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
pieterv
Dabbler
Posts: 14
Thanks: 6
Registered: ‎25-04-2022

Re: Plusnet issues porting numbers

My port has now gone through. All working with the old/ported number.

Hope this is going through for others as well.
Lezta
Newbie
Posts: 3
Thanks: 6
Registered: ‎25-04-2022

Re: Plusnet issues porting numbers

Yup all seems to be working now. Thanks for getting it sorted
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,577
Thanks: 10,300
Fixes: 1,600
Registered: ‎21-04-2017

Re: Plusnet issues porting numbers

Well, this has made my night and weekend. My colleagues sat next to me here are also delighted. Smiley

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
BJS1664
Newbie
Posts: 3
Thanks: 6
Registered: ‎25-04-2022

Re: Plusnet issues porting numbers

Now resolved! Thank you for the assistance folks.
thelank2000
Dabbler
Posts: 11
Thanks: 10
Registered: ‎26-04-2022

Re: Plusnet issues porting numbers

I think mine is solved. I'm in France at the moment and putting the sim in doesn't pick up a network but when I phone the number I get the Plusnet voicemail which I didn't before.

My wife's is still not working though.
leftfork
Hooked
Posts: 6
Thanks: 7
Registered: ‎19-04-2022

Re: Plusnet issues porting numbers

I'm relieved to say that my port has now gone through.  It took over two weeks but it looks to be sorted. 

profarc
Newbie
Posts: 4
Thanks: 4
Registered: ‎25-04-2022

Re: Plusnet porting number issue

So it’s all working for me now! I signed up around 12th April and this morning 20th April it works. Just to update everyone.
My number disappeared for about a week so I had to use a completely different sim from another provider. Glad it’s all sorted now.
Obiwan23
Hooked
Posts: 6
Thanks: 2
Registered: ‎28-04-2022

Re: Plusnet porting number issue

As of yesterday afternoon it was still not fixed for my father-in-law, the temporary number does nothing either, nothing incoming or outgoing, texts or calls.