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Plusnet does not work in Bosnia

Posts: 1
Registered: ‎10-11-2022

Plusnet does not work in Bosnia

Shorty speaking, I have no access to network in Bosnia since I arrived here a few days ago. Not at all. There is simply no signal and when I try to change it manually, all networks are restricted. I am quite sure it's a Bosnia issue as I was close to Montenegro for a few minutes and signal appeared straight away. Checked on two phones. Zero signal.

I was calling customer service, they changed my Smart Cap to £10 but it changed nothing.

Apparently Plusnet has no access to Bosnian network. Why Bosnia is not on a list of restricted countries?

The worst thing I can't accept any of my bank transfers, authorize transactions etc. Really dissapointed. Never experienced such a problem with other network.

Plusnet Help Team
Plusnet Help Team
Posts: 1,295
Thanks: 450
Fixes: 80
Registered: ‎27-11-2020

Re: Plusnet does not work in Bosnia

I am so sorry about the delay in getting back to you. I have no idea why this fell by the wayside. Do you still need any information about this?

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team