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Plusnet Mobile App not found in App Store

FIXED
martinjw1
Dabbler
Posts: 10
Fixes: 2
Registered: ‎25-08-2017

Plusnet Mobile App not found in App Store

Search in the app store does not find the Plusnet App - My Sim is fitted in an ex-canadian i-phone - is this the reason?

5 REPLIES 5
MisterW
Superuser
Superuser
Posts: 10,104
Thanks: 2,773
Fixes: 209
Registered: ‎30-07-2007

Re: Plusnet Mobile App not found in App Store

Does the link from here https://www.plus.net/mobile/mobile-app not work ?

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

martinjw1
Dabbler
Posts: 10
Fixes: 2
Registered: ‎25-08-2017

Re: Plusnet Mobile App not found in App Store

The link works , but if we go into the AppStore on the Phone and search Plusnet - there are no results

MisterW
Superuser
Superuser
Posts: 10,104
Thanks: 2,773
Fixes: 209
Registered: ‎30-07-2007

Re: Plusnet Mobile App not found in App Store

Searching the Google Play store for PlusNet certainly works. We'll need someone else with an iPhone to check the AppStore search to see if it's a general problem or specific to you then.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Mark101
Dabbler
Posts: 17
Thanks: 4
Registered: ‎17-11-2017

Re: Plusnet Mobile App not found in App Store

Are you actually logged into/using the UK App store?.
martinjw1
Dabbler
Posts: 10
Fixes: 2
Registered: ‎25-08-2017

Re: Plusnet Mobile App not found in App Store

Fix

Brilliant! - now logged out of US app store and logged in  to UK Store!

 

Many thanks