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Plusnet Good, Vodafone Bad

markv
Grafter
Posts: 41
Thanks: 6
Registered: 17-10-2012

Plusnet Good, Vodafone Bad

After discovering my poor call quality at home was down to my house being in an EE 'Outdoor Only' hole, I was all set to move back to Vodafone.

I can make Plusnet mobile calls from indoors, but they drop back to 2G and have distortion and drop-outs.

Then the Which survey was published today, listing Voda as the absolute worst provider for the 7th year running https://www.theregister.co.uk/2018/04/24/bargain_happy_brits_snub_big_four_mobile_operators/

Funny how you forget or block these things, but I now remember what a huge pain and hassle I had being a Voda customer. Their call centre is an absolute nightmare to deal with.

The mods here have been great at responding to problems I've had. I know I (we) mostly whinge here, but just wanted to say thanks and I'm sticking with you.

Mark

1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 860
Thanks: 156
Fixes: 29
Registered: 25-11-2016

Re: Plusnet Good, Vodafone Bad

Hi markv,

Thanks for the feedback!

It's great to hear that you're planning to stay with us as a network provider. 

If there is anything we can ever help with, be sure to give us a shout and we'll do our best. 

- Rebeka Smiley

 Rebeka Preston
 Plusnet Help Team