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Plusnet 3G EE 4G

FIXED
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cjags
Rising Star
Posts: 453
Thanks: 15
Fixes: 1
Registered: ‎31-08-2007

Plusnet 3G EE 4G

I am at work where i usually get 4g on plusnet mobile. But today plusnet can only manage 3g data but my ee sim gets 4g data.
Is plusnet being blocked from 4g at my location?
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 448
Thanks: 143
Fixes: 24
Registered: ‎06-08-2018

Re: Plusnet 3G EE 4G

Fix

Hi @cjags,

 

As Plusnet is an MVNO the broadcasting bands that we're allowed to use is limited, our 4G network uses the 1.8GHz frequency band which can sometimes have issues in some indoor locations. EE run off the full banding spectrums, including 800MHz which is better suited to indoor use. 

 

If this post resolved your issue please click the 'This fixed my problem' button
 Joe
 Plusnet Help Team