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Please close my account!

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DaveyH
Seasoned Pro
Posts: 1,407
Thanks: 226
Fixes: 9
Registered: 15-11-2012

Please close my account!

I migrated away from Plusnet Mobile at the beginning of April, but the account is still active and you're still producing bills (the account is  actually 32p in credit) I really don't have the time or the inclination to be faffing with the normal support channels.

 

 

The account no is  [Removed]

Moderator's note by Mike (Mav): Personal information removed from a public forum (to an area that staff can see).

1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 120
Thanks: 15
Fixes: 6
Registered: 27-09-2017

Re: Please close my account!

Hi there @DaveyH thanks for getting in touch Smiley

 

If you ported your number out, this credit will automatically be cleared from your account shortly.

If not, you'll be issued with this as a refund.

 

There's no need for us to do anything to your account, but if you'd like to ensure that you stop receiving emails we can arrange this for you.

 

If you'd like us to do this, we'll need to go through some security.

Please send me a private message to begin this process Smiley

You'll find the option to do this on my profile!

 

Thanks

-Oli

 

 Oli Gaffney
 Plusnet Help Team