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Password for mobile data

Posts: 1
Registered: ‎06-01-2020

Password for mobile data

I’ve just put my Plusnet 30 day SIM into a new phone and it won’t connect to the internet. It tells me my WiFi password is invalid, although it is correct and I don’t know the password for Plusnet mobile data as I’ve not needed it since I put the SIM in my old phone. Can anyone help please? Thanks in advance 

Community Gaffer
Community Gaffer
Posts: 26,593
Thanks: 10,327
Fixes: 1,602
Registered: ‎21-04-2017

Re: Password for mobile data

Hi there,

Just to clarify as there’s no such thing as a password for you to use mobile data, is your phone trying to connect to the WiFi or are you wanting to browse the web while on mobile data?

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi