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On-waves roaming service

Heavenr
Newbie
Posts: 2
Registered: 15-06-2017

On-waves roaming service

I can roam ok in countries but at sea it will not authenticate on-waves service with Plusnet. Plusnet customer support were no use. Has anybody used this service successfully. Worked ok when I was on Ee
2 REPLIES
Community Veteran
Posts: 6,258
Thanks: 432
Fixes: 39
Registered: 30-07-2007

Re: On-waves roaming service

Almost certainly PN don't have a roaming agreement with on-waves!. The problem is they really don't know what networks they do or don't have agreements with. We've seen problems here with roaming not working in some counties, Croatia and Andorra being two. PN were asked some weeks/months ago to confirm which countries they had agreements with and the query was referred to the 'OPS team'  , so far no response has been forthcoming...

Heavenr
Newbie
Posts: 2
Registered: 15-06-2017

Re: On-waves roaming service

Thanks for the info. Will have to get another PAYG sim for texting on sea days.