09-09-2017 4:10 PM - edited 09-09-2017 4:14 PM
My phone logged on to movistar 4g immediately on landing. Phone works. SMS works. Data.... Nothing!
What's the craic here plusnet?
Do I get data or not?
Fixed! Go to the fix.
Hi PsiDOC99, thanks for getting in touch!
All our plans with Roam Like at Home included should be able to access data while roaming in Europe.
It could be that as you're connected to a different network you may need to adjust the APN settings on your handset.
You can find the APN settings for all supported handsets by following the link below:
If this doesn't work and you're still having data issues, drop myself or any of the mobile staff a message and we can look further into this for you.