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Number porting

gc6500
Hooked
Posts: 8
Thanks: 1
Registered: ‎25-06-2018

Number porting

Hi,

Looking to see if someone can check the status of my number porting, supplied phone number and PAC code 2days ago but still no update. Should i receive a text notifying when complete?

Cheers

5 REPLIES
MichaelWilliams
Pro
Posts: 304
Thanks: 54
Fixes: 15
Registered: ‎13-07-2017

Re: Number porting

You certainly should receive an email and SMS confirmation when the port is complete gc6500.

 

If you'd like me to check up on things for you please drop me a message (click my name, then 'Send Message') Smiley

 Michael Williams
 Plusnet Help Team
gc6500
Hooked
Posts: 8
Thanks: 1
Registered: ‎25-06-2018

Re: Number porting

Hi,

Can someone please help with getting me a status update as didnt get an answer last night and still waiting for an update on my number porting since Saturday?

RebekaPreston
All Star
Posts: 929
Thanks: 128
Fixes: 31
Registered: ‎25-11-2016

Re: Number porting

Hi gc6500,

We don't process ports of a weekend, so if you submitted your port on Saturday, this can complete anytime up until midnight tonight.

Having said this, if you would like me to take a look into this, be sure to send me a Private Message with your details and I can access the account. 

- Rebeka Smiley

 Rebeka Preston
 Plusnet Help Team
gc6500
Hooked
Posts: 8
Thanks: 1
Registered: ‎25-06-2018

Re: Number porting

Sent PM

RebekaPreston
All Star
Posts: 929
Thanks: 128
Fixes: 31
Registered: ‎25-11-2016

Re: Number porting

Thanks gc6500!

I'll pick this up and respond shortly.

- Rebeka Smiley

 Rebeka Preston
 Plusnet Help Team