Re: Number port delay
Thanks for bringing this to our attention and apologies for the inconvenience caused.
We're aware how important it is to transfer your number across, which is why we aim for all transitions to be as seamless as possible. We do advise 1-2 working days for our port-in requests to go through, however; sometimes delays happen which are out of our control.
Without any specific account information, I'm unable to look into this further but if you could send me a private message; I'll certainly investigate the matter and I'll do all I can to help. -Ashleigh