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Number port declined

FIXED
kipperash
Dabbler
Posts: 13
Registered: 26-03-2013

Number port declined

Hi,

On the 18th December, I attempted to port a number from EE to Plusnet via the automated text service and the request was declined.

I contacted the Plusnet helpline who advised that they would investigate and get back to me. Unfortunately I haven't heard anything since. I also contacted EE to confirm that the PAC provided was valid, which I'm assured it was and will continue to be until mid January.

I thought that I'd see if there are any Plusnet staff on here that are able to help or update me before I give the helpline another go... If so, please send us a PM!

Cheers

Christopher
1 REPLY
Anonymous
N/A

Re: Number port declined

Fix

Hi @kipperash

I've sent you a PM about this, so we can discuss the situation. 

Hope to hear from you soon.