Hi matt2017!
Thanks for getting in touch with us!
The port-in process takes up to 1 working day when processed before 6pm on a weekday, or up to 2 working days when processed after 6pm to complete; there will be some disruption on the network in the meantime, but this is part of the process (we don't process ports of a weekend).
If your port is delayed, be sure to send me a Private Message, and I can check your account for any updates with this.
- Rebeka
