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Number Port; Old SIM dead but new Plusnet SIM still temporary number?

FIXED
RTNI
Grafter
Posts: 45
Thanks: 1
Fixes: 1
Registered: 28-04-2014

Number Port; Old SIM dead but new Plusnet SIM still temporary number?

Hi,

 

It looks like the number port from o2 for my new account is in progress; the O2 sim is showing no service on my iphone but when I put in the new plusnet SIM into my phone its still using the plusnet number it came with.

 

Dialing my o2 number  that I want to port over results in a message saying I have "dialled an incorrect number; check the number and try again".  When should I expect the o2 number to be fully swapped over to the plusnet SIM?

1 REPLY
RTNI
Grafter
Posts: 45
Thanks: 1
Fixes: 1
Registered: 28-04-2014

Re: Number Port; Old SIM dead but new Plusnet SIM still temporary number?

Fix

All sorted now; wasn't expecting a 4hr break in coverage of my porting number.  A few minutes or maybe 30 but not 4hrs!