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Nuisance Calls - Recycled number?

MUFFiN
Grafter
Posts: 25
Thanks: 2
Registered: 20-04-2015

Nuisance Calls - Recycled number?

So I got a PN sim a few months back and the only issue I have, is that I get calls from a Glasgow based debt collection agency looking for a woman who I have never heard of before.

I have asked them politely on numberous occasions to remove the mobile number from their database as I don't know who they are looking for. They keep saying that they will but I still get calls.

Is it possible for PN to block this number from phoning me?
4 REPLIES
Colin_Maybe
Pro
Posts: 399
Thanks: 80
Fixes: 8
Registered: 17-12-2016

Re: Nuisance Calls - Recycled number?

If not try https://play.google.com/store/apps/details?id=com.mrnumber.blocker&hl=en_GB for Android

 

or https://itunes.apple.com/us/app/mr.-number-call-block-reverse/id1047334922?mt=8 for IPhones.

 

Edit: they may have been given a false number rather than it being recycled.

Anonymous
N/A

Re: Nuisance Calls - Recycled number?

Hi @MUFFiN

I'm sorry to hear about this. 

I'd like to look into a solution to stop these calls for you. If you drop me a Private Message it's definitely something I can investigate. As we may be able to set you up with a new number, if it's being caused by a recycled number from our system. 

 

quelquod
Rising Star
Posts: 514
Thanks: 49
Registered: 31-07-2007

Re: Nuisance Calls - Recycled number?

If you're on an iPhone recent ios can block a number. List your recents, hit the info tab, scroll down, block number.

Democracy - 3 wolves and a lamb voting about what to have for lunch!
MUFFiN
Grafter
Posts: 25
Thanks: 2
Registered: 20-04-2015

Re: Nuisance Calls - Recycled number?

Thanks for replies, I know I could download an app on my android phone however I would rather not have the need for apps if possible, especially since my phone is an older model & can already be slow at times.

I'll DM you soon Emily, thank you.