Not receiving texts
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Mobile
- :
- Re: Not receiving texts
Not receiving texts
19-11-2017 12:09 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Not receiving texts
19-11-2017 5:32 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi Batman!
I am so sorry to hear you've been experiencing some intermittent issues with your SMS service, I can completely understand how frustrating this may be.
I would like to look into this, so I can resolve it for you ASAP. So could you please send me a Private Message and I can run through some account details with you?
Thanks!
Liv
Re: Not receiving texts
23-11-2017 9:35 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
This is affecting me as well.
I am randomly not getting texts, form various contacts. There doesn't seem to be a pattern.
I missed a very important work text today, that caused a lot of issues.
I have rebooted my phone and that hasn't helped.
Can someone help ?
Re: Not receiving texts
24-11-2017 10:25 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi gaza91!
I can most certainly have a look into this for you.
Could you please send me a PM and I will be able to access your account to investigate
Thanks,
Liv
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page