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Not receiving calls (another)

killsta
Dabbler
Posts: 18
Thanks: 1
Registered: 11-01-2017

Not receiving calls (another)

It seems I also have an issue receiving calls (by issue, I mean none).

Already been through support, turned off voicemail, replaced the SIM, to no avail.

@RebekaPreston can you please resolve this? It's been over a week.

1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 544
Thanks: 102
Fixes: 23
Registered: 25-11-2016

Re: Not receiving calls (another)

Hi killsta!

Thanks for getting in touch with me!

I'm sorry to hear you're experiencing issue with your incoming calls and I can certainly take a look into this for you. 

If you could send me a Private Message with your account details, I can access your account and see which troubleshooting steps have already been tried.

Thanks,

- Rebeka 

 Rebeka Preston
 Plusnet Help Team