Not getting SOME phonecalls and SMS
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- Not getting SOME phonecalls and SMS
Not getting SOME phonecalls and SMS
17-11-2021 8:18 PM
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Re: Not getting SOME phonecalls and SMS
17-11-2021 8:27 PM
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Welcome to the Forum,
Have you checked the APN settings on the phone see below
https://www.plus.net/help/mobile/mobile-phone-and-voicemail-settings/
Scroll down to "What are the APN settings for my phone"
Re: Not getting SOME phonecalls and SMS
17-11-2021 8:54 PM
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Thanks Sam. It's not that. Settings are all correct. I manually entered fresh to be sure but no luck.
Re: Not getting SOME phonecalls and SMS
18-11-2021 2:00 PM
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Re: Not getting SOME phonecalls and SMS
22-11-2021 3:20 PM
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Thanks for your post @Liamcottam and welcome to our Community Forums.
I'm sorry to see you're having issues with your mobile service and apologies for the delayed response.
If you haven't had this sorted yet, could you private message me the following details so we can take a closer look?
+Your mobile number
+Your full name
+Your full address
+Are you the account holder?
+Your date of birth
+Last 2 digits of your bank account number
+Last 2 digits of your bank sort code
When private messaging me, please include a link to this thread as our staff private messages go through a centralised system internally so I might not actually personally message you back. Although just a few of us monitor our Community Forums so there’s a good chance I’ll pick it up.
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- Not getting SOME phonecalls and SMS