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Not getting 4g

GeorgeS
Hooked
Posts: 8
Registered: 02-07-2016

Not getting 4g

I was transferred over from Life mobile. They didn't have 4g. Now I'm on Plusnet mobile should I be getting 4g?
6 REPLIES
ChrisAtBristol
Rising Star
Posts: 68
Thanks: 18
Fixes: 2
Registered: 02-01-2017

Re: Not getting 4g

You have to sign up to a new plan with Plusnet if you want 4G.

My OH still has 3G only on Plusnet coming from Life but if she changes to 4G she will lose loads of minutes and text so it’s not worth changing just to get 4G.

GeorgeS
Hooked
Posts: 8
Registered: 02-07-2016

Re: Not getting 4g

Ah right. I'd be in the same boat as the Plusnet deals aren't as good as the Life mobile deals were.

Come on Plusnet, stop being tight! 😋
Colin_Maybe
Pro
Posts: 397
Thanks: 79
Fixes: 8
Registered: 17-12-2016

Re: Not getting 4g

it might be stating the obvious but you'd need a 4G phone too.

GeorgeS
Hooked
Posts: 8
Registered: 02-07-2016

Re: Not getting 4g

Using a Pixel XL so ready for 4G.
Anonymous
N/A

Re: Not getting 4g

Hi @GeorgeS

 

When we re-branded as plusnet mobile from LIFE, 4G deals did become available, however for you to be able to access these new and improved data speeds you would need to migrate onto one of our new deals. 

You can find the deals that are currently have available here - https://www.plus.net/mobile/plans/sim-only/ or you can always speak to our Sales Team by calling 0800 079 1133. 

ChrisAtBristol
Rising Star
Posts: 68
Thanks: 18
Fixes: 2
Registered: 02-01-2017

Re: Not getting 4g

TBH it’s not really worth the upgrade from an old Life sim to a new PN sim just to get 4G because here where I am the EE/3 4G mask is in view to me and is only 500 metres away so I get the top possible speeds.

With my PN sim I get on average around 28 Mb download and about 10 Mb upload. My wife’s Moto E 4G but with an old Life 3G only sim in it gets exactly the same results.

The only thing that maybe better on 4G is latency but I never really checked that because we’re not ones for games on our phones anyway.