No signal this morning
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Mobile
- :
- No signal this morning
No signal this morning
06-08-2020 12:55 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
No mobile signal all morning - no obvious local outage (West Midlands)? No landline here and chat function is down.....how can I report this please?
Re: No signal this morning
06-08-2020 7:18 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
PlusNet aren't a network operator, their coverage is provided by EE.
EE's network status checker is at https://myaccount.ee.co.uk/networkchecker/checkservice
Re: No signal this morning
06-08-2020 9:21 PM - edited 06-08-2020 9:22 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I believe PlusNet only use one of EE's two bands.
Don't know if that is still the case, but bear that in mind when you check EE's signal.
Re: No signal this morning
06-08-2020 9:29 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
PN don't have access to EE's Band 20 service, but all other 4G bands (1, 3 & 7) are ok - with the caveat that voice calls are carried over 2G & 3G.
My link was to the faults checker though, not the coverage checker - you're absolutely right, PN have their own checker at https://www.plus.net/mobile/coverage-checker which should be as accurate as anything.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page