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No signal, texts or data with sim in unlocked phone.

FIXED
boabbyburnie
Newbie
Posts: 2
Thanks: 1
Registered: ‎13-12-2018

No signal, texts or data with sim in unlocked phone.

Aquired my wifes old Galaxy S6 and got it unlocked from Vodafone, put in my PN sim and all i'm getting is plusnet as the carrier, no signal for texts, calls or mobile data. Took out the sim and put it back into my old iphone 5 and getting the signal no problem.

Reset the phone again, reset signal again, turned phone off/on again numerous times. Took out sim, inserted sim and now at a loss as what else i could do. Recieved all info from Vodafone and phone was unlocked.

Cheers for any help.

3 REPLIES 3
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,475
Thanks: 10,124
Fixes: 1,587
Registered: ‎21-04-2017

Re: No signal, texts or data with sim in unlocked phone.

Fix

Hi there.

Sorry to hear you're having issues with your SIM in a new(well, new to you I imagine) phone.

Could you try the steps here letting us know how it goes?

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
boabbyburnie
Newbie
Posts: 2
Thanks: 1
Registered: ‎13-12-2018

Re: No signal, texts or data with sim in unlocked phone.

Cheers, all working now.

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,475
Thanks: 10,124
Fixes: 1,587
Registered: ‎21-04-2017

Re: No signal, texts or data with sim in unlocked phone.

Glad to hear that!

Thanks for letting us know, and if you need any further assistance please feel free to let us know too.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet