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No service on my mobile

FIXED
emmamatkins
Newbie
Posts: 4
Thanks: 1
Registered: ‎30-03-2017

No service on my mobile

Hi all,

 

I have been unable to make/receive calls and texts since 7pm (30/11/18). Everything had been working fine up until that point. I've tried swapping my sim between several mobiles to no avail. 

 

I can see on the forum that a number of others are/have been experiencing this issue but my eyes haven't skimmed over any kind of a fix as yet. Any ideas on what to do next?

 

N.B. I've got three babies, husband is not home and I haven't got a landline...feeling a bit isolated without a phone *gulp*

1 REPLY 1
Community Gaffer
Community Gaffer
Posts: 5,105
Thanks: 1,329
Fixes: 243
Registered: ‎25-03-2015

Re: No service on my mobile

Fix

Apologies for any inconvenience. We're aware that some Plusnet Mobile customers were experiencing an issue using their services yesterday. This issue has now been resolved, if you're still having problems please let us know.

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Infrastructure Operations Professional