No roaming Faroe Islands
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No roaming Faroe Islands
05-08-2019 10:26 AM
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I was just wondering if someone out there could give me any information about roaming in the Faroe Islands. Which are on the list for Roaming like at home.
However I have been there many times over the last 3 years, have tried different sim-cards, different phones.
The problem is that Plusnet does not connect at all, it is almost as if Plusnet is blocked from the operators there. You can't even make an emergency call, which usually would be open to all.
I've had customer services on chat/phone, which have not been a lot of help.
Has anyone has this kind of problems whilst being abroad?
Just giving it a last try before moving to a different provider.
Cheers
Re: No roaming Faroe Islands
05-08-2019 2:14 PM
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Hi there.
Sorry to see you've been unable to roam in the Faroe Islands.
While we're likely going to need to report this to our operations team with specific examples(From within the past 48 hours) of the times this hasn't worked, if you can send me a PM I'd be happy to check the right settings are switched on.
If you'd like me to take a look at this please make sure you include the below information in your PM.
- Your full name and confirm you're the account holder
- Your full address
- Your mobile number
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