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No network

Posts: 1
Registered: ‎22-07-2021

No network

Hi. I have a rolling 30day contract just gone to my phone and a

have no network unable to call out 

how can I get assistance .?

Plusnet Help Team
Plusnet Help Team
Posts: 24,652
Thanks: 8,979
Fixes: 1,440
Registered: ‎21-04-2017

Re: No network

Thanks for your post and welcome to our Community Forums @Nickh1 

I'm sorry to see you're unable to make calls after moving to us.

So we can take a closer look, please could you drop me a private message with the following details?

+Your mobile number

+Your full name

+Your full address

+Are you the account holder?

+Your date of birth

+Last 2 digits of your bank account number

+Last 2 digits of your bank sort code

When private messaging me, please include a link to this thread as our staff private messages go through a centralised system internally, so I might not actually personally message you back. Although just a few of us monitor our Community Forums so there’s a good chance I’ll pick it up. 

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team