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No mobile network Milford on Sea

jblessing
Newbie
Posts: 7
Registered: ‎18-01-2016

No mobile network Milford on Sea

This has been ongoing for the last few days. Your service status checker shows no problems nationwide (really!).
4 REPLIES 4
RichardB
Aspiring Champion
Posts: 848
Thanks: 273
Fixes: 28
Registered: ‎19-11-2008

Re: No mobile network Milford on Sea

Hi @jblessing
Plusnet uses the EE network.
Does the EE status checker report an issue for your postcode?
https://coverage.ee.co.uk/coverage/ee
Regards
Richard
jblessing
Newbie
Posts: 7
Registered: ‎18-01-2016

Re: No mobile network Milford on Sea

I'm aware plusnet used ee. That page only seems to work if you have an ee number
jblessing
Newbie
Posts: 7
Registered: ‎18-01-2016

Re: No mobile network Milford on Sea

Thanks but was rather hoping someone from plusnet would respond and let me know what the issue is
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 20,258
Thanks: 6,852
Fixes: 1,139
Registered: ‎21-04-2017

Re: No mobile network Milford on Sea

Hi @jblessing 

I'm sorry for the long delay and you can't get a signal at Milford on Sea. You'll still be able to use the EE coverage checker to check for a service outage in an area even though you're not on EE and with Plusnet.

However if the problem's not sorted yet, feel free to drop me a private message with the following details and we’ll be happy to take a look. This information will pass our data protection checks.

+Your mobile number

+Your full name

+Your full address

+Are you the account holder?

+Your date of birth

+Last 2 digits of your bank account number

+Last 2 digits of your bank sort code

When private messaging me, please include a link to this thread as our staff private messages go through a centralised system internally so I might not actually personally message you back. Although just a few of us monitor our Community Forums so there’s a good chance I’ll pick it up.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team