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No mobile network Milford on Sea

jblessing
Newbie
Posts: 7
Registered: ‎18-01-2016

No mobile network Milford on Sea

This has been ongoing for the last few days. Your service status checker shows no problems nationwide (really!).
4 REPLIES 4
RichardB
Champion
Posts: 941
Thanks: 318
Fixes: 33
Registered: ‎19-11-2008

Re: No mobile network Milford on Sea

Hi @jblessing
Plusnet uses the EE network.
Does the EE status checker report an issue for your postcode?
https://coverage.ee.co.uk/coverage/ee
Regards
Richard
jblessing
Newbie
Posts: 7
Registered: ‎18-01-2016

Re: No mobile network Milford on Sea

I'm aware plusnet used ee. That page only seems to work if you have an ee number
jblessing
Newbie
Posts: 7
Registered: ‎18-01-2016

Re: No mobile network Milford on Sea

Thanks but was rather hoping someone from plusnet would respond and let me know what the issue is
Gandalf
Community Gaffer
Community Gaffer
Posts: 25,915
Thanks: 9,539
Fixes: 1,512
Registered: ‎21-04-2017

Re: No mobile network Milford on Sea

Hi @jblessing 

I'm sorry for the long delay and you can't get a signal at Milford on Sea. You'll still be able to use the EE coverage checker to check for a service outage in an area even though you're not on EE and with Plusnet.

However if the problem's not sorted yet, feel free to drop me a private message with the following details and we’ll be happy to take a look. This information will pass our data protection checks.

+Your mobile number

+Your full name

+Your full address

+Are you the account holder?

+Your date of birth

+Last 2 digits of your bank account number

+Last 2 digits of your bank sort code

When private messaging me, please include a link to this thread as our staff private messages go through a centralised system internally so I might not actually personally message you back. Although just a few of us monitor our Community Forums so there’s a good chance I’ll pick it up.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role within Plusnet.
 Anoush Mortazavi
 Plusnet