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No mobile internet

nigel1107
Newbie
Posts: 3
Registered: ‎23-04-2018

No mobile internet

Hi been out all day today and not been able to use mobile internet, kept getting this error on my Samsung s9+, mobile being turned off by operator. It's been so frustrating.
3 REPLIES 3
Plusnet Help Team
Plusnet Help Team
Posts: 664
Thanks: 88
Fixes: 35
Registered: ‎23-01-2018

Re: No mobile internet

Hi nigel1107@

 

We're really sorry to hear that you are experiencing issues with your service.

 

Please input your postcode here

 

Kind Regards

 

 

 

 

If this post resolved your issue please click the 'This fixed my problem' button
 OllieC
 Plusnet Help Team
nigel1107
Newbie
Posts: 3
Registered: ‎23-04-2018

Re: No mobile internet

Tried to input the post code with the following error.
NETWORK STATUS CHECKER | EE - ERROR

We're working on fixing this page

Plusnet Help Team
Plusnet Help Team
Posts: 664
Thanks: 88
Fixes: 35
Registered: ‎23-01-2018

Re: No mobile internet

Hi Nigel,

 

Please contact our Mobile Technical support team for further assistance if you are unable to check the status of your mobile.

 

Call 500 from your Plusnet Mobile or 0800 079 1133 from any phone.

 

We're sorry for any inconvenience caused.

 

Kind Regards

If this post resolved your issue please click the 'This fixed my problem' button
 OllieC
 Plusnet Help Team