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No mobile internet

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Newbie
Posts: 3
Registered: ‎23-04-2018

No mobile internet

Hi been out all day today and not been able to use mobile internet, kept getting this error on my Samsung s9+, mobile being turned off by operator. It's been so frustrating.
3 REPLIES 3
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Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 799
Fixes: 46
Registered: ‎23-01-2018

Re: No mobile internet

Hi nigel1107@

 

We're really sorry to hear that you are experiencing issues with your service.

 

Please input your postcode here

 

Kind Regards

 

 

 

 

Highlighted
Newbie
Posts: 3
Registered: ‎23-04-2018

Re: No mobile internet

Tried to input the post code with the following error.
NETWORK STATUS CHECKER | EE - ERROR

We're working on fixing this page

Highlighted
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 799
Fixes: 46
Registered: ‎23-01-2018

Re: No mobile internet

Hi Nigel,

 

Please contact our Mobile Technical support team for further assistance if you are unable to check the status of your mobile.

 

Call 500 from your Plusnet Mobile or 0800 079 1133 from any phone.

 

We're sorry for any inconvenience caused.

 

Kind Regards