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No mobile data

Posts: 1
Registered: ‎07-10-2018

No mobile data

I have been on plusnet for most of this year but the last couple of months my data has been going on and off. Now it is off completely, I have tried take SIM card out, restarting my phone, changing settings but nothing has worked. And at the moment I am going to pay for 8GB that I haven't even used .
I would like this problem sorted as I run my business off my phone, which is mostly internet based, so my company is paying consequence for this problem.
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 929
Fixes: 31
Registered: ‎25-11-2016

Re: No mobile data

Hi Jessieb0899,

Thanks for getting in touch with us. 

I'm sorry to hear you're having issues with your mobile data. I completely understand how frustrating this can be, but I must advise, that our SIM cards are provided for personal use and we don't support business use. 

If this issue is still ongoing, please get in touch with us by calling 500 free from the SIM, or catch us on our Live Chat feature over at and we can investigate further. 

- Rebeka