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No incoming texts since January
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- Re: No incoming texts since January
No incoming texts since January
12-03-2019 8:19 AM
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I haven't addressed this because I don't ever use sms or calls. I always call or message people on messenger or WhatsApp or other services and my data works. I had trouble a couple of months ago with not being able to receive a security code for Tumblr but I put it down to Tumblr. It turns out however that I've been missing texts from my boss and my family. This is unacceptable. How do I fix this today?
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Re: No incoming texts since January
12-03-2019 11:35 AM
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Hi @Erindale,
Please accept my apologies for the issue with your mobile service.
So that we can investigate the issue, could you kindly private message me here with the details below.
- The account number or mobile number
- Your full name
- Your full address including postcode
Once we have completed our data protection checks, we will need examples of the issue occurring in the past 48 hours. I appreciate this may be difficult due to the nature of the problem but if you can replicate it, there shouldn't be any issue providing these.
Thank you.
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- Re: No incoming texts since January