No download with new SIM...

[#1]

New customer to PlusNet and put new SIM in and I still after one week have no download facility. I've got calls and txt facility but no download what so ever.

My number has been successfully been ported across and I've tried several times to reboot but to no avail.

I need this fixed.

Anyone....preferably someone from Plusnet to get this resolved would be good???!!

Moderator's note by Mike (Mav): All caps title edited as per Forum rules.

[#2]

Hi @mubesjnr, 

Sorry to hear about this. If you're having some issues with your data you could always try updating your APN settings. You can find these here - https://www.plus.net/help/mobile/mobile-phone-and-voicemail-settings/ - if you're still having issues after this, feel free to drop me a Private Message.