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No data

Grafter
Posts: 26
Thanks: 10
Fixes: 1
Registered: ‎07-01-2017

Re: No data

A quick update:

 

Replacement sim arrived yesterday

Phoned Plusnet to activate it - they said a fix is taking place tonight, keep original sim in the phone

Today - I have 4G data - hooray...

 

I hope everyone that has had these issues is also now receiveing data and it's good to read on the 'sticky' thread that we will receive a refund. Although Plusnet could hardly charge us for what they could not provide, could they....

Grafter
Posts: 26
Thanks: 10
Fixes: 1
Registered: ‎07-01-2017

Re: No data

Data working and number ported successfully. Plusnet got there in the end.
Dabbler
Posts: 13
Registered: ‎29-01-2017

Re: No data

Did you get this sorted in the end please, Angie ? Are you still with PlusNet ?Huh
Dabbler
Posts: 11
Thanks: 2
Fixes: 1
Registered: ‎10-01-2017

Re: No data

Yes, sorted as promised and yes still with Plusnet.  No problems since with two sims, one in an iPhone and one in an Android 

Dabbler
Posts: 13
Registered: ‎29-01-2017

Re: No data

How was it sorted, please ?
Dabbler
Posts: 11
Thanks: 2
Fixes: 1
Registered: ‎10-01-2017

Re: No data

Plusnet sorted at their end it was a network issue