No confirmation email.

[#1]

I ordered a PN mobile sim on Thursday 12th and was told it would arrive today Saturday and sure enough it has.

On the info with the sim, it says it will activated 2 days after the confirmation of dispatch email but to date I haven't received an email. 

Could someone look at that for me please?

[#2]

Hi @Mayfly, 

I'm more than happy to look into this for you, however I'd need you to send me a Private Message so I can access the order and then I'd be able to advise as to when your SIM is due to activate for you. 

[#3]

email sent Emily

[#4]

OK sim in phone received text from PN saying I'm up and running and can make calls etc, but when I try to ring someone it tells me the sim is using roaming - that can't be right surely?